You're lucky I've got some editing experience. It means you won't have to read the really boring post I just wrote, then deleted. The short, and much better, version is that I got a refund check in the mail after complaining to Procter & Gamble about their tendency to package deodorant in canisters with faulty mechanics. Here's part of the message that accompanied the check:
"We have shared your experience with the appropriate people here in our company for future learnings."
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